Privacy Policy - Moab Cyclery

Privacy Policy

At Moab Cyclery, we respect your privacy. It is important to us, and we try to keep our policy simple. This privacy policy does not describe information collection practices on other sites, including those linked to or from MoabCyclery.com.

Our website address is: https://moabcyclery.com

What personal data we collect and why we collect it

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Website forms

There are a few methods by which you supply us with personal information on MoabCyclery.com. When booking a tour or bike rental online, we generally collect your name, address, phone number, email address, credit card information and certain other types of personal information. We also receive personal information when you request a catalog or itinerary, subscribe to our email list, or submit a photograph to our photo gallery. In addition, we may receive your personal information from a third party. For example, a friend may request us to send you an itinerary or may book a trip for you, in which case we may be provided with your name, address, e-mail address and other information. The type of information we collect about you may include information such as:

Your name
Your email address
Your address
Your phone number
Your payment information (e.g. your credit or debit card details)
Information about your computer (e.g. your IP address and browser type)
Information about how you use our website (e.g. which pages you have viewed, the time you viewed them and what you clicked on)
Information about your mobile device (such as your geographical location)
Information we obtain from third parties will generally be your name and contact details, but may include any additional information they provide to us, including (but not limited to) any of the types of information set out in the list above.

Cookies

We may use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.

For users with European IP addresses, our booking widget will display a consent notice informing you that your usage is being tracked. The notification will link to our third-party booking service’s privacy policy, which has a link to the Data Request/Removal Form.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Each time a user visits our website, certain use and navigation information is collected by our servers. This information is aggregate and anonymous. It gives us information such as the number, frequency and duration of visits to each web page which we use to improve the content and navigation features of our website. A third-party cookie may also be placed on your computer which will collect information about your visit to this and other websites in order to provide advertisements about goods and services of interest to you. Usage of such cookies is not linked to any personally identifiable information.

If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our web sites or other services may not work optimally if you delete or disable cookies.

You can view Google’s uses of information here: https://policies.google.com/technologies/partner-sites

What we do with the information you have provided us…

  • Contact you regarding reservations and itineraries for tours you have requested
  • Send you our catalog or other relevant marketing materials
  • Place you on our newsletter subscription list
  • Respond to your questions or suggestions

Note: Our email newsletters will be sent to you if you supply us with your email address through our website or over the telephone. Moab Cyclery uses a third party service provider to manage customer data and securely deliver email newsletters to your email address. We also use this service to authenticate and validate the information provided by you to help assure that our e-mail is successfully delivered and your privacy secured. We have a legally binding agreement with this third-party service provider that prohibits it from using your information for any purpose other than in accordance with the terms of its agreement with Moab Cyclery.

You can opt-out of our email subscription service at any time. Each promotional email you receive from Moab Cyclery will include a link that allows you to quickly and easily unsubscribe from any or all Moab Cyclery email newsletters.

Please note: In order to process your trip/rental reservations or answer your questions, we may still send you emails from our personal accounts, or we may contact you by mail or telephone if we have questions about your vacation itinerary.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Who we share your data with

Moab Cyclery will NOT share, sell, or rent your personal information to any other organization for the purpose of marketing or solicitation.

How long we retain your data

If you submit information in a form, the content and its metadata are retained indefinitely.

What rights you have over your data

If you have submitted information on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Moab Cyclery uses a third party service provider to manage customer data and securely deliver email communications to your email address. We also use this service to authenticate and validate the information provided by you to help assure that our e-mail is successfully delivered and your privacy secured. We have a legally binding agreement with this third-party service provider that prohibits it from using your information for any purpose other than in accordance with the terms of its agreement with Escape Adventures. This data is stored in the United States. 

Contacting Moab Cyclery

Our address is:
381 S. Main St.
Moab, UT 84532

We can be reached via:
Email: info@moabcyclery.com
Phone: 1.800.559-1978

Additional Information

How we protect your data

All information provided to Moab Cyclery is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it in a secure customer relationship management application that is only accessible by certain qualified employees of Moab Cyclery. Unfortunately, no data transmission over the Internet is 100 percent secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

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